Flexible Software for Modern Municipalities

Purpose-built for municipalities.Starting with Health Inspections.

MuniFlex is a flexible government platform — and Health Inspections is where most departments start. Digital checklists, establishment registry, CFPM tracking, and GL-integrated fees, all purpose-built for food safety enforcement.

One platform. Built to grow with you.

Start with Health Inspections and expand as your needs do. MuniFlex is built to add modules — Business Tax, Permitting, Code Enforcement — without switching systems or migrating data.

Fits your existing financial software.

Every inspection fee and certificate charge posts to the same general ledger. GL exports are formatted for Tyler Munis, Caselle, and standard ERPs. No double-entry, no reconciliation gap.

Paper-free from day one.

Inspectors complete checklists on their phone or tablet in the field. Outcomes, violations, and photos sync back to the record automatically — no transcription, no lost paperwork.

Module 1·Health Inspections

Everything your health department needs

Every capability is built specifically for food safety enforcement — not a generic inspection tool. Digital from intake to GL export.

🏪

Establishment Registry

50+ establishment types — restaurants, mobile food units, school cafeterias, bars, and more. Full ownership, contact, and GIS parcel records. Bulk import ready.

📋

Digital Inspection Checklists

IL Food Code 3-A pre-loaded out of the box. Build custom checklists for any establishment type. Inspector-friendly mobile interface for use in the field.

📜

Certificate of Operation

Issue, renew, suspend, and revoke certificates with full lifecycle tracking. Automated renewal reminders at 60, 30, and 14 days. Suspension triggers automatic owner notification.

👨‍🍳

CFPM Credential Tracking

Track Certified Food Protection Manager credentials per establishment. Expiration alerts keep you ahead of compliance — and ahead of a failed audit.

⚠️

Corrective Action & Enforcement

Issue violation notices, track corrective action deadlines, detect repeat offenders across inspection history, and escalate automatically when action isn't taken.

💰

GL-Integrated Fee Collection

Inspection fees, certificate fees, and penalty charges post to the general ledger automatically. Exports formatted for Tyler Munis, Caselle, and standard ERPs.

One workflow engine. Every process.

MuniFlex workflows automate the follow-up work — from failed inspections to GL posting to renewal reminders — so your team stays focused, not buried in manual tasks.

📜
Certificates

Certificate Renewal Reminders

Certificates of Operation trigger renewal reminders at 60, 30, and 14 days before expiration. When a certificate lapses, the establishment is automatically suspended and a formal notice issued.

🔬
Inspections

Failed Inspection Follow-Up

When an inspection fails, a re-inspection is automatically scheduled within your configured window, the owner is notified, and the fee posts to the GL — all from one outcome click.

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Finance

Fee Auto-Post to GL

Every inspection fee, certificate fee, and penalty charge posts to journal_transactions automatically — debit AR, credit the configured revenue account. No manual entries.

✉️
Assignments

Inspector Assignment Alerts

When an inspection is assigned or rescheduled, the inspector receives an automatic notification with the establishment address, type, and checklist.

⚠️
Enforcement

Repeat Violation Escalation

When a violation recurs within a configurable window, the system flags it as a repeat offense and can auto-escalate to supervisor review or formal enforcement action.

🔔
Renewals

CFPM Expiration Alerts

Certified Food Protection Manager credentials are tracked per establishment. When a credential nears expiration, both the establishment and your team are notified automatically.

Approvals

Multi-Level Permit Approvals

Route permit and license applications through configurable approval chains. Auto-escalate if no action is taken within a set window — no manual follow-up required.

📊
Finance

GL Auto-Cascade

Revenue entries automatically post to the correct GL accounts based on fee type and configuration — no manual journal entries needed at period end.

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Payments

Payment Plan Reminders

Automatically notify applicants when an installment is due or a payment fails — with a direct link to update their payment method.

🛒
Recovery

Incomplete Application Recovery

Automatically re-engage applicants who started but didn't finish submitting an application — with a direct link back to where they left off.

✉️
Onboarding

Auto Portal Invite

When an applicant submits or a contact record is created, they automatically receive an invitation to set up their portal account.

🔔
Permits

License & Permit Renewals

Send automated renewal reminders 30, 14, and 3 days before expiration — with a direct link to renew online. Lapsed permits trigger automatic suspension notices.

Built-in AI

An AI assistant that knows the inspection.

MuniFlex includes a context-aware AI assistant for every staff user — no setup required. It knows which establishment you're viewing, the inspection history, and how your department is configured. Ask it anything.

  • 🧠Context-aware — answers are scoped to the establishment record you have open
  • 💬Conversations are saved and resumable across sessions
  • 🐛Report bugs or request features directly from the chat panel — goes straight to our team
  • 📋Includes a transcript and page screenshot with every submission
🤖

MuniFlex AI Assistant

Health Inspections

How do I schedule a re-inspection after a failed outcome?
🤖

Set the inspection outcome to Failed — the re-inspection workflow triggers automatically.

It schedules the follow-up, notifies the establishment owner, and posts the fee to the GL in one step.

Can I configure how many days out it schedules?
🤖
Yes — set the re-inspection window in Settings → Inspection Workflow. Default is 14 days, but you can set any number.
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Inspection RecordLayout mode
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⋮⋮Column headers active — rename in column 1.Options ▾

Establishment

Name

Type

Address

Inspection

Inspector

Date

Outcome

+ Add Field
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Configurable Views

Make every record look the way your team works.

Every inspection record, establishment profile, and certificate page is yours to arrange. Move fields where your inspectors actually look for them, group what belongs together, and hide what you don't use. Changes save for your whole department in one click.

  • 🧩Rearrange any record in minutes — drag fields where your team actually looks for them
  • 📐One column or two, halves or thirds — match the layout to how your inspectors read the page
  • 🏷️Rename sections and add sub-headers so records feel organized, not overwhelming
  • 🏢Save once, everyone benefits — your whole department opens the same clean, familiar view
  • Change your mind anytime — tweak the layout next week without losing a single record
Financial Software Compatibility

Fits alongside your existing financial software.

Every inspection fee, certificate charge, and penalty posts to a shared general ledger automatically. GL exports are formatted for Tyler Munis, Caselle, and standard double-entry ERPs. Your finance team gets clean, coded journal entries at period end — no reconciliation gap, no manual entry.

Auto-posting
Every fee posts to journal_transactions on creation — no manual entry.
ERP-ready exports
Tyler Munis, Caselle, and standard GL import formats at period end.
Debit AR, credit revenue
Inspection and certificate fees post with proper double-entry — no journal entry backlog.

More capabilities when you're ready.

MuniFlex is built to grow alongside your department. Health Inspections is the foundation — add modules without switching systems or migrating data.

🔬

Health Inspections

Establishment registry, digital checklists, CFPM tracking, certificate management, and GL-integrated fees.

✓ Available
🏢

Business Tax & Licensing

Annual tax filing, payment collection, license issuance, and automated delinquency workflows.

✓ Available
📋

Permitting

Application intake, routing, approval chains, and permit issuance — all in one place.

✓ Available
⚠️

Code Enforcement

Complaint intake, case assignment, inspection scheduling, and violation tracking.

Coming soon

Ready to see it in action?

We'll walk you through the platform and show you exactly how it fits your department. No pressure, no lengthy sales process.

Get in touch

info@muniflex.app