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Resident Portal

A full self-service portal for residents — included with every Parks & Recreation deployment.

The MuniFlex Resident Portal gives community members 24/7 access to register for programs, manage memberships, upload documents, and pay online. Included with the Parks & Recreation module, the portal also supports embeddable public widgets for municipal websites — so residents see live program and facility data without leaving the city site.

Who it's for

✓ Residents registering for recreation programs
✓ Families managing household memberships
✓ Community members browsing facilities and schedules
✓ Residents tracking their account and payment history
✓ Municipal websites needing embedded live data

Self-Service Registration

✓Browse programs, classes, and leagues by category
✓Online registration with payment at checkout
✓Household profile management — add family members
✓Waitlist visibility and position tracking
✓E-signature capture for waivers at checkout
★Driver's license barcode scanning for auto-fill
✓Source tracking (online vs. staff-assisted)

Membership Management

✓Digital member cards auto-emailed on enrollment
✓Apple Wallet and Google Wallet integration
✓Barcode / QR check-in at facilities
✓Guest pass management and tracking
✓Payment plan visibility and management
✓Credit wallet balance and transaction history

Account & Documents

✓View registration and payment history
✓Upload required documents (ID, proof of residency, etc.)
✓Access signed waivers and receipts
✓Update contact and household information
✓Multi-channel notification preferences (email / SMS)

Public Website Widgets

★Embeddable facility availability calendar
★Live program and class listing widget
✓Event schedule display for municipal websites
★Residents stay on the city site — no redirect required

Why MuniFlex Resident Portal

→ Digital member cards auto-emailed with Apple & Google Wallet support — no app download required
→ Public embeddable widgets let residents see live data on the municipal website
→ Portal invite automatically sent when a resident enrolls — zero extra staff steps
→ Fully integrated with household profiles, credit wallet, and payment plans

See Resident Portal in action

We'll walk you through exactly how it works for your organization. No pressure, no lengthy sales process.

Request a demo

info@muniflex.app